Testing leads to finding gaps & fixing them
Usability testing is helpful in detecting flaws in a website's and an application's functionality. It enables businesses to assess the effectiveness and efficiency of their products.
Get unbiased real user feedback on your product.
Validate the products user experience and satisfaction.
Identify critical problems/issues with your product.
Reach Business Goals
Verify that the product design reflects the practical application of business choices.
Make sure your app functions as it should
This is a technique for assessing how simple and practical a website or app is to use. Experts in usability run the test with actual customers. Real user input will be gathered with the intention of modifying and improving the product using the results.
To determine what will be tested and how the results will be measured, a test plan and script are created.
In order to obtain the proper insights, users with ideal qualities are selected.
Users are presented with a design and given tasks and objectives to complete.
Verbal responses and nonverbal indications from users are watched, recorded, and documented.
Problems and issues are identified, distilled, and prioritised.
To maintain a positive user experience, suggestions are given.
We evaluate users behaviour
With usability testing, we get to see what people actually do—what works for them, and what doesn’t—not what we think they would do or even what they think they would do if they were using your product.
Why do you need Usability Testing?
Teams and managers can benefit from testing websites and apps with real users at various design and development phases. Companies can give the appropriate functionality to end customers with the aid of unbiased user input.
To get rid of all speculation and presumptions about your goods.
To eliminate the mismatch between company objectives and user expectations.
An established product can be significantly improved.
Some fun facts about Usability Testing
Here are a few Usability testing truths that are really essential to know.
After conducting usability testing, support costs were reduced by 80–90%.
Following A/B testing, there was an approximate 14% increase in conversion rate and a 20% decrease in support calls.
Usability testing cuts a project's development time by roughly 33% to 50%.
Resolving an error after development is 100 times more expensive than fixing it before development.
Usability Testing services we offer
We have expertise with usability testing approaches for clients in a variety of industries.
We watch and record user behaviour in our in-house usability lab, which is fully stocked.
With moderated or unmoderated usability testing, we can gather input from users all around the world.
We test interactive touch devices, mobile apps, websites, and design prototypes for different platforms like Android & iOS.
To obtain the most insightful data, we reach out to the appropriate users of your product.
Tangible business results, right on schedule
for an estimate
for the prototype
for the MVP
Frequently asked questions
When should you perform usability testing?
When you wish to compare an existing experience to your own, test your present offering to find problems and bottlenecks so you can decide what to work on next.
Throughout the design process Testing basic, low fidelity prototypes all the way up to the finished product will help you make sure you're on the correct track and aren't wasting valuable design and development time on the wrong thing.
When you want to discover more about your rivals and have some understanding of how consumers feel about their products? Nothing prevents you from evaluating the usability of their products.
What does the output of usability testing look like?
You will receive a thorough report with information on the methodology used, the outcomes of the tests, the conclusions, and actionable suggestions on how to enhance your platform, application, or product.
Each finding will be categorised according to its level of severity and will be supported by information about what the user actually saw and heard.
The findings will be backed with screenshots and possibly brief video clips that highlight key areas that are either operating extremely well or are giving customers trouble.
What are the different kinds of usability testing?
You have the option of doing usability testing in-person with the participant present in the same room or remotely using video calling software that allows for screen sharing.
Unmoderated testing is another option, in which a participant completes your online survey at their own pace.
What kind of team performs usability testing?
A project manager, usability analysts, and UX designers are typically involved in usability testing engagements. Team leads and UI designers may also need to be involved in projects with a wider scope.
Let’s shape and build your vision together
We can assist you in fleshing out your first MVP, go from concept to investment and build a purposeful business relationship. Give us a call, and one of our representatives will contact you within 48 hours.